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Check out our New Crafthouse by Fortessa® Barware and Bar Tools!

Policies

Sterling Restaurant Supply's Policies

 

SHIPPING POLICY

Currently, we can only accept orders that will be shipped within the contiguous United States.  We offer standard ground shipping unless otherwise requested.  Contact us at 1.866.612.1777 or email Info@SterlingRestaurantSupply.com for additional information.

Standard rates are based on order subtotals and are shown below.

Order Subtotal

Standard Shipping

up to $250.00

$25.00

$250.01 - $499.99

10% Flat Rate

$500.00+

Free

 

RETURN POLICY

If you are not completely satisfied with your order, you may return it to Sterling Restaurant Supply within 30 days of the shipping date.  Product being returned must be unused and in its original packaging to be considered for credit.  A credit will not be issued until product has been received and inspected by Sterling Restaurant Supply. Please note that a restocking or shipping fee may apply.  Contact us at 1.866.612.1777 or email Info@SterlingRestaurantSupply.com for additional information.

 

 

SHOP TO DONATE IN STORE PROMOTION

Sterling Restaurant Supply, LLC will contribute 15% of the customer’s payment for the customer’s purchase of Sterling Restaurant Supply (SRS) merchandise in the Sterling Restaurant Supply store(exclusive of sales or other taxes) to the specific participating charitable organization selected by the customer from the list of participating organizations presented by Fortessa Tableware Solutions, LLC . at the time of purchase in the store. All in store commercial and consumer customer transactions from September 18, 2017- through September 30, 2017 are eligible for participation in this Program at the time the transaction takes place. This Program is for in store purchases only and does not apply to online transactions or to previous purchases.


Crafthouse by Fortessa Instore Random Drawing 

We would be delighted to have you on our mailing list to receiving updates and offers from Sterling Restaurant Supply, LLC. If you would like to receive promotional offers, information about upcoming sales and other information from Sterling Restaurant Supply, please leave your email on the attached form. You will be included among all those who register for email information by either making a purchase or as part of this offer from September 18-30th for a random drawing.

 

By submitting all required information on the entry form, Participants further agree that they would like to receive promotional emails and news from Sterling Restaurant Supply. All information received from the Participant is governed by the FTS Privacy Policy. For more information, please read the FTS Privacy Policy at www.ftsonline.com/privacy-policy. Participants are limited to a single email address and any other entry methods will void that Participants entries and that Participant will be disqualified from the promotion. The prize winner will be selected by use of a random electronic drawing generator from all eligible Participants. Prize cannot be transferred, substituted or redeemed for cash except at Sponsor's sole discretion. Sponsor reserves the right to substitute the prize, or portions thereof, with a prize of equal or greater value.